Returns and Exchanges Policy

Last updated: April 29, 2025

At Sneaker Company, your satisfaction is our priority. If you're not completely happy with your purchase, you may request a return or exchange under the terms below.

1. Return Window

You must request a return or exchange within 7 days of receiving your order.

2. Conditions for Return or Exchange

To be eligible:

• Items must be unworn, unused, and in original condition

• All tags and original packaging must be included

• Sneakers showing signs of wear or use will not be accepted

3. Return Shipping Costs

• Customers are responsible for return shipping costs

• If the item is defective or you received the wrong product, we will cover the return shipping cost

4. How to Start a Return or Exchange

Before sending any item back, please contact our support team:

📧 [email protected]

We will provide step-by-step instructions for your return or exchange.

⚠️ Important Notes

• Returns that do not meet the conditions above may be refused

• We reserve the right to inspect all returned products before issuing a refund or exchange

• Refunds will be processed within 7 business days of receiving and approving the returned item